Accommodate your guests and your business.
Excel in exceptional customer experience.
At ECS, customer service is just as important to us. Our dedicated merchant services team brings a personal touch to every one of our merchants, and we are proud to maintain those personal relationships as our merchants grow with us.
Your options for success.
Countertop terminals
Our state-of-the-art stationary countertop terminals and POS systems allow you to accept quick and easy card and mobile payments at check-in and check-out.
Wireless terminals
Our wireless terminals offer you and your customers the flexibility to pay wherever they are. Collect payments from anywhere within the hotel and offer your guest the convenience that will set you apart from your competitors.
Virtual terminals
Seamlessly integrate our virtual terminal solution to your website and offer your guests the ability to pay from the comfort of their home. With our virtual terminals, you can maintain the beauty and refinement of your brand while synchronizing all of your transactions and business functions into one powerful tool.
Gift card and loyalty perks
Optimize your sales when you integrate gift-card processing and loyalty perks into your existing terminals.
Fully customizable for your business.
With ECS’s diverse product range and advanced industry knowledge, we can accommodate any payment need for any size of business. We deliver new and innovative payment services that are easy to use, secure, seamless, and cost-effective.
Yes! If you have changes to your name, bank account, address, or contacts, our merchant service representatives are happy to assist you in processing any changes to your account. If you want to change how you accept payments, our sales representatives will set you up for success.
Any merchant processing credit or debit cards should abide by card brand policies to protect sensitive cardholder information. Any merchant who fails to become compliant may be subject to penalty fees. Fear not, our dedicated merchant services team will walk you through the steps required to become compliant and help you avoid any penalty fees from the card brand networks.
New equipment needs are no match for ECS. Should you need new or additional payment processing equipment, you may reach out to your sales representative or our technical support team. We are here to get you everything you need to be set up for success at an affordable cost.
Depending on your equipment’s make, model, and age, it may be outdated, but we can easily reprogram most equipment to be compatible with our payment solutions. If you eventually need a new device, we are proud to offer device setups for terminals and POS systems from our partners Clover, Dejavoo, and Verifone. We also offer seamless integration to existing online platforms.
At ECS, we have next day funding, where funds are generally deposited 1-2 business days after your transactions are successfully batched out. Timing can vary depending on the time of day, whether your batch lands on a holiday or weekend, and your processing platform, but you can rest assured that your funds will land in your account.